Legal notice | Cristacer

Last updated: October 2026

1. General information

In compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the identification details of the owner of this website are as follows:

Owner: CRISTAL CERÁMICAS, S.A. (hereinafter “CRISTACER”)
Tax ID (NIF): A12086195
Registered office: Ctra. Viver – Puerto de Burriana, km 55.5 (P.O. Box 64), 12200 Onda (Castellón), Spain
Logistics centre and production plant: Partida Sis Quarts, no. 1, 12200 Onda (Castellón), Spain
Telephone: +34 964 602 852
Email: cristacer@cristalceramicas.com
Registration details: registered in the Commercial Register of Castellón, Tomo 319, Libro 167, Sección 3ª, Folio 1, Hoja 2334
Activity: manufacture and sale of ceramic tiles
Website: https://cristalceramicas.com

2. Purpose and acceptance

This Legal Notice governs access to and use of this website, whose purpose is to present the company and its collections, products and services. Accessing the website makes you a user and implies acceptance of this Legal Notice, the Privacy Policy and the Cookie Policy in the version published at any given time.

CRISTACER may modify the contents, configuration and presentation of the website, as well as this Legal Notice, at any time and without prior notice. We recommend that you review it each time you visit the website.

3. Terms of use

Users undertake to use the website and its contents appropriately and lawfully, in accordance with applicable law, good faith and public order, and not to use them to:

carry out unlawful activities or activities contrary to good faith and public order;
introduce or spread computer viruses or any other system that may damage the systems of CRISTACER, its suppliers or third parties;
attempt to access restricted areas or other users’ accounts, or modify or manipulate their contents;
provide false information through the website’s forms.

Product information (formats, colours, finishes, technical characteristics or stock) is for guidance only. Images may not accurately reflect the actual shade or texture of the material, which may vary between production batches. For binding information, please contact our sales department.

4. Intellectual and industrial property

All website contents — texts, photographs, images, videos, designs, logos, trademarks, trade names, source code, structure and graphic design — are owned by CRISTACER or by third parties who have authorised their use, and are protected by intellectual and industrial property law.

Any reproduction, distribution, public communication, transformation or other form of exploitation, in whole or in part, without the prior written authorisation of CRISTACER is prohibited. Catalogues and technical data sheets may be viewed, printed and downloaded solely for personal or professional use related to CRISTACER products, provided their integrity is preserved and their source is cited.

The use of framing techniques and the systematic extraction of contents (scraping or text and data mining) without express authorisation are also prohibited; CRISTACER expressly reserves these rights under Article 67.3 of Spanish Royal Decree-Law 24/2021.

5. Liability

CRISTACER does not guarantee that access to the website or its contents will be error-free or continuously available, although it will make every effort to avoid, correct or update them. CRISTACER shall not be liable for damage arising from service interruptions, computer viruses or technical failures beyond its control, or from misuse of the website by users.

In accordance with Articles 16 and 17 of the LSSI-CE, CRISTACER will cooperate with the authorities and will remove or block any unlawful content of which it has actual knowledge. If you notice any inappropriate content, please report it to cristacer@cristalceramicas.com.

6. Links

The website may include links to third-party sites (for example, social networks, maps or the private stock area). CRISTACER does not control and is not responsible for their contents, privacy policies or operation, and their inclusion does not imply any relationship, recommendation or sponsorship. Anyone wishing to link to this website must link to its home page, without reproducing its contents or suggesting a non-existent relationship with CRISTACER, and must remove the link if CRISTACER so requests.

7. Data protection and cookies

Personal data collected through the website will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), as detailed in the Privacy Policy. The use of cookies is described in the Cookie Policy.

8. Internal reporting system (whistleblowing channel)

In compliance with Spanish Law 2/2023 of 20 February on the protection of persons who report regulatory breaches and the fight against corruption, CRISTACER has an internal reporting system available through its whistleblowing channel.

9. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law. Any dispute shall be submitted to the Courts and Tribunals of Castellón de la Plana (Spain), unless the user is a consumer, in which case the courts of the consumer’s place of residence shall have jurisdiction in accordance with applicable law.